Shipping & Lead Times
Door manufacturing is estimated at:
Modern Steel Doors: 2-3 Weeks
Glass Garage Doors: 2-4 Weeks
Custom Wood Doors: Design & Drawing process varies by project, after approval by customer typical lead time is 3-5 weeks.
If you are not satisfied with this lead time, please call us to discuss options for expedited lead times. For questions call Optimize Garage Doors at (310) 935-7677.
Hardware Powder Coating is estimated at:
All powder coated hardware: 3-5 Business Days (If ordered with a door, hardware will instead be shipped with the door at the current door lead time).
It is the customer's responsibility to understand what they are ordering when using the online store. Optimize Garage Doors has provided many descriptions and online photo resources to help you during your order. Please read these product descriptions carefully. If you are unsure about what your order will look like or what is included, please call Optimize Garage Doors at (310) 935-7677 for help placing your order.
All shipping will be shipped via ground shipping. Ground shipping will deliver your product to your door or to the "curb" for large garage doors. It is the customer's responsibility to arrange for installation and delivery beyond the curb. Please do not schedule the installation for your new garage door until it has arrived.
Expedited shipping options may be available for an additional fee. Expedited shipping may be limited due to the weight of certain Garage doors. Please call Optimize Garage Doors at (310) 935-7677 for more information.
Exchange & Return:
If your product has a defect and needs to be exchange you must do it within 10 days of receiving your order. No exchanges will be accepted after 10 days or if the product has been installed. To ensure you receive all the correct components, please plan the installation of your product within the first 10 days of receiving your order. *Custom orders are not returnable.
Please note that all sales orders placed will have until the close of the following business day to be cancelled with a 5% cancellation fee. This must be done over the phone (no other form of communication will be accepted). All orders cancelled after the following business day are subject to restocking fees.
We Measure It, Install It, Optimize It.